Frequently Asked Questions
Everything you need to know about our natural beauty solutions.
Are Nature Spell products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All our products are 100% cruelty-free, and the vast majority of our range is vegan-friendly, using only high-quality botanical ingredients.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you need your glow-up essentials sooner.
Can I return a product if it doesn't suit my skin?
We offer a 30-day return policy for unopened and unused items. Due to hygiene reasons, we cannot accept returns on products that have been opened or used.
Are your hair oils suitable for all hair types?
Absolutely. Our oils are formulated to be lightweight yet nourishing, making them suitable for curly, straight, fine, or thick hair textures.
Do you ship internationally?
Yes, Nature Spell ships to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at the checkout page.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.